Privacy Policy

The Knoxville Convention and Visitors Bureau (Visit Knoxville) is committed to making your visit to our website a personalized experience in a trusted environment. Our goal is to provide you with information, resources, and services that are relevant and helpful.


Information We Collect

Visit Knoxville maintains strict security over all the information about the activity of visitors to this site. We use the information you share with us to improve our site. We monitor website visitor traffic patterns to guide our further development and improvement of the site itself. We do not share your information with any organization or business outside of Visit Knoxville. It is Visit Knoxville’s policy that personal information, such as your name, postal, e-mail address and phone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, accessible only by designated staff and used to provide you with the requested information about the Knoxville area.

Online Advertising

On this site we collect demographic data from Google's Interest-based advertising with Google Analytics. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

Information will not be sold or distributed to outside third parties - Your privacy is our top priority; therefore Visit Knoxville will not sell, rent, or give away your name or address to outside organizations. Visit Knoxville will not reveal any personal information that users provide to us to any third party without their permission.

Opting Out

You can always choose not to provide information, even though it might be needed to take advantage of Visit Knoxville services, or to receive more information about Knoxville. If you do not want to receive email or other mail from us, please email us at with "Remove from your mailing list" in the subject line or call our main line at 800-727-8045. Also, please note that all enewsletters and campaigns sent from Visit Knoxville have an unsubscribe link at the bottom of the communication piece. Users can simply click the unsubscribe button to be taken off our emailing list.

IP addresses

Visit Knoxville may uses IP addresses to analyze trends, administer the site, track movement throughout the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Visit Knoxville will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual.

Cookies and Other Tracking Devices

Visit Knoxville may use cookies and other tracking devices on our websites to allow us to measure site activity in aggregate, not on the individual level. This in turn allows us to provide a better user experience. Only information you voluntarily provide is stored in your customer file.

Notification of Changes

All changes to the Visit Knoxville privacy policy will be updated to this page and will reflect the changes so our site visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Legal Notice

Information on this web site is provided "as is" without warranty of any kind, either express or implied. While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. Visit Knoxville at any time and without notice may make improvements and/or changes in the products and/or the programs described in this information. This Web site contains links to other sites. Please be aware that Visit Knoxville is not responsible for the content or practices of other sites, and that a link should not be considered an endorsement of that site. We encourage our site visitors to be aware when they leave our site and to understand that it is independent from Visit Knoxville. In no event will Visit Knoxville be liable to any party for any direct, indirect, special or other consequential damages for any use of this web site, or on any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Personal and Non-Commercial Use Limitation 

This website is strictly for your personal and non-commercial use. In the absence of Visit Knoxville’s express prior written consent, you may not modify, copy, transmit, distribute, display, publish, or reproduce this website or any part thereof for any purpose other than your own personal and non-commercial use. No Unlawful or Prohibited Use - As a condition of your use of this website, you agree that you will not use this website for any purpose that is unlawful or prohibited by these Terms and Conditions of Use. Actions that you agree not to take include, but are not limited to: (1) taking or attempting to take any action that grants you access to the website to an extent greater than authorized by Visit Knoxville; (2) taking or attempting to take any action that results in unauthorized modification, addition, or deletion to the website; (3) taking or attempting to take any action that violates the security of the website; (4) taking or attempting to take any action that would impose an unreasonable or excessively large load on the website's infrastructure; and (5) knowingly providing false or misleading information to Visit Knoxville.

Terms of Use Ownership Notice

Unless otherwise noted, this website and all of the materials contained herein, including the HTML code, source code, and any other code used to generate any portion of this website, are the copyrighted property of Visit Knoxville or of third parties who have licensed us to use their property. None of the content or data found on this website may be reproduced, republished, distributed, sold, transferred, or modified without express written permission. However, users may reproduce a single copy of any web page for their personal use. In addition, the trademarks, logos, and service marks displayed on this website (collectively the "Trademarks") are registered and common law trademarks of Visit Knoxville and/or third party service providers. Nothing contained on this website should be construed as granting any license or right to use any of the Trademarks without the written permission of Visit Knoxville and/or the appropriate third party service providers.

Privacy Inquiries

If you have feedback or questions regarding Visit Knoxville’s website privacy practices, please contact us at: Visit Knoxville 301 S. Gay Street Knoxville, TN 37902 Phone: 865-523-7263 / 800-727-8045