Visit Knoxville Careers

Be a part of the VK Team! Below are the current open positions with the Visit Knoxville team.  Check back periodically for updates on the latest job postings. Please note, in an effort to safeguard the health of our employees and their families, our customers and visitors, and the community at large, Visit Knoxville requires all staff members to be COVID-19 vaccinated. 

Visit Knoxville (Knoxville Convention & Visitors Bureau), a private 501(c)(3) corporation, is a complete destination marketing, services and management company with contracts with both the City of Knoxville and Knox County, to promote Knoxville, Tennessee as a premier destination for large conventions, sporting events and leisure travel for increased economic activity in the region. 

AVAILABLE PROFESSIONAL OPPORTUNITIES:

Accounting Manager

Responsible for full cycle Accounts Receivable and full cycle Accounts Payable.

Essential Duties and Responsibilities:

  • Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.
  • Facilitates payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies.
  • Ensures outstanding obligations are credited upon payment, identifies discount opportunities, and issues purchase order amendments or stop-payment orders as needed.
  • Assists with accounting records and ledgers by reconciling monthly statements and transactions.
  • Records entry of, verifies documentation for, and distributes petty cash.
  • Pay invoices in a timely manner. Ensure proper signatures are obtained on the checks. Prepare for mailing.
  • Maintain Accounts Payable vendor files while ensuring record retention guidelines are followed.
  • Manage Visit Knoxville Employee Purchase Cards Program.
  • Obtaining contractor information (W-9s) prior to payment and issuing 1099s for contractors at year end.
  • Maintain credit information and complete all credit applications.
  • Creates invoices according to company practices; submits invoices to customers.
  • Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
  • Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
  • Research customer discrepancies and past-due amounts.
  • Reconciles accounts receivable on a regular basis.
  • Assists in reconciling revenue accounts each month.
  • Performs other related duties as assigned.

AVAILABLE INTERN OPPORTUNITIES:

Visitor Services Intern

The Visitor Services Department is looking for a qualified candidate to join our team in the form of an unpaid intern to assist in a variety of ways including (but not limited to):

Essential Duties & Responsibilities

  • Visitor Center/Sunsphere Visitor Engagement
  • Retail Facilitation Assistance
  • Visitor Information Center Management Assistance
  • Gotta Know Knoxville Program Logistics (seasonal)
  • Tour Development
  • Event Set-Up & Breakdown
  • Volunteer Fulfillment
  • First Friday Coordination

This internship position is offered during the Fall, Spring, and/or Summer semesters and is open to students and non-students alike. All applicants must be available a minimum of 15 hours per week, with the possibility of some evening and weekend event needs. If you possess all of the requirements listed above and are interested in participation with our team, please send your resume with cover letter to: Monica Armstrong, Sr. Director of Visitor & Retail Services at marmstrong@knoxville.org.

Marketing Intern

The Visit Knoxville Marketing Department is looking for the perfect candidate(s) to come aboard our team in the form of an unpaid intern to assist us within a variety of areas:

  • Take photos/videos to create social media posts and videos for TikTok
  • Write blog posts and learn how to format and post
  • Create Canva pins for Pinterest and Instagram
  • Additional duties may be assigned

The internship position is offered during the Fall, Spring, and/or Summer months.  ALL applicants must be available to work two (2) or three (3) days out of the week, with the possibility of some evening and weekend work.  This internship is best fit for applicants interested in tourism, social media, and marketing. If you possess all of the requirements listed above and are interested in working with our team, please send your resume, the days, and the hours of your availability to: Kristen Combs, Director of Communications and Social Strategies at kcombs@knoxville.org

Convention Services Intern

The Convention Services Department is looking for the perfect candidate(s) to come aboard our team to assist us within a variety of areas:  

Essential Duties & Responsibilities 

  • Event Research & Development
  • Assist with Familiarization (FAM) Tour development and execution
  • Event Fulfillment 
  • Visitor Information Distribution
  • Event Operational & Logistics Assistance 
  • Event Concept and Creativity Assistance
  • Requesting bids for various event services (transportation, catering, etc.)
  • Soliciting partners to participate in programs and events

The internship position is offered during the Fall, Spring, and/or Summer months and is open to students and non-students alike.  Internship is unpaid, but stipend available if qualifications are met based on class credit and hours. ALL applicants must be available to work a minimum of two (2) or three (3) days out of the week, with the possibility of some evening and weekend work. View full job description.

If you possess all the requirements listed above and are interested in working with our team, please send your resume, the days, and the hours of your availability cclayton@knoxville.org

 

Housing Services Intern

The Visit Knoxville Housing Department is looking for the perfect candidate(s) to come aboard our team in the form of an unpaid intern to assist us within a variety of areas: 

Essential Duties & Responsibilities

  • Learn and utilize hotel management software to book room reservations
  • Assist with reservation phone calls, voicemails, and emails
  • Monitor reservation special requests and hotel pick-up
  • Assist with the management of team blocks for sports groups
  • Collect and record hotel updates in system
  • Create informational housing documents

The internship position is offered to students during each Spring Semester, with the opportunity to extend through the summer semester if additional hours are needed. ALL applicants must be available to work two (2) or three (3) days out of the week. This internship is best fit for applicants interested in tourism, hospitality, and/or sports. Customer service experience of some kind is highly preferred, though not required. If you are interested in working with our team, please send your resume, along with the days, times, and total hours of your availability to: Erin Simcox, Senior Manager of Housing at esimcox@knoxville.org.

Sales Intern

The Sales Department is looking to find a fun, hard-working individual to join our sales team in the form of an unpaid internship.  This person will have an opportunity to hit the ground running by:

  • Researching lead lists for sales director solicitation
  • Learning and utilizing the sales database system for various projects
  • Assisting sales directors in preparation for sales blitzes, trade shows, site visits, and bid package development
  • Assisting the Sales & Services team in Familiarization (FAM) Tour development and execution
  • Other duties may be assigned by the Sr. Director of Sales

The internship position is offered during the Fall, Spring, and/or Summer months.  ALL applicants must be available to work two (2) or three (3) days out of the week, with the possibility of some evening and weekend work.  If you possess all of the requirements listed above and are interested in working with our team, please send your resume, the days, and the hours of your availability to: Pearl Dorsey, Sr. Sales Director at pdorsey@Knoxville.org