Visit Knoxville Careers

Be a part of the VK Team! Below are the current open positions with the Visit Knoxville team.  Check back periodically for updates on the latest job postings.

Visit Knoxville (Knoxville Convention & Visitors Bureau), a private 501(c)(3) corporation, is a complete destination marketing, services and management company with contracts with both the City of Knoxville and Knox County, to promote Knoxville, Tennessee as a premier destination for large conventions, sporting events and leisure travel for increased economic activity in the region. 

AVAILABLE PROFESSIONAL OPPORTUNITIES:

Operations Manager

Summary: Oversee operational functions related to company facilities, vehicles, assets, and information technology. Provide support to the Director of Operations & Employee Engagement and assist the department as needed.

Essential Duties & Responsibilities:

• Protect the organization’s value by safeguarding company data and confidential information.
• Safeguard company property and assets, including the building, vehicles, and equipment.
• Demonstrate a high level of customer service and responsiveness; flexibility and accessibility are essential.

Operations:

• Be a point of contact for security system calls and coordinate with the Director of Operations regarding law enforcement or emergency response needs.
• Maintain building and vehicle operations and maintenance to minimize unexpected expenses and stay within budget.
• Coordinate communication, scheduling, and oversight of third-party contractors (e.g., plumbing, HVAC, cleaning) under the direction of the Director of Operations.
• Perform basic building maintenance (e.g., light bulb and air filter replacement, paint touch-ups, fire extinguisher checks) and keep a running list of repair and maintenance needs.
• Oversee the upkeep and functionality of equipment managed by Visit Knoxville (e.g., copiers, appliances, brochure stands, TVs).
• Maintain stock levels of office supplies and coordinate orders as needed.
• Assist the Director of Operations in maintaining an accurate inventory of building and furniture assets, including identification markers.
• Address emergency facility needs in a timely manner.
• Assist with the receipt and delivery of shipments/equipment (e.g. visitor guides, boxes, event items, soft drinks, trade show booths, etc.), as needed.
• Coordinate facility recycling efforts.
• Assist with organizational and company event production as needed.

Information Technology:

• Provide basic end-user technical support and assistance (e.g., printer setup, workstation troubleshooting).
• Assist with installation, setup, deployment, and tracking of onsite and offsite hardware (e.g., desktop computers, printers, smartphones, firewalls).
• Assist the Director of Operations in maintaining accurate IT and equipment inventory, including identification markers, and provide updates as needed.
• Provide onsite support for third-party IT contractors.

Perform other duties as assigned by the Director of Operations, Senior Director of Finance & Administration, or President. If you possess all of the requirements listed above and are interested in participation with our team, please send your resume with cover letter to: Nicole Merlino, Senior Director of Finance and Administration at nmerlino@knoxville.org.

AVAILABLE INTERN OPPORTUNITIES:

Convention Services Intern

The Convention Services Department is looking for the perfect candidate(s) to come aboard our team to assist us within a variety of areas:  

Essential Duties & Responsibilities 

• Event Research & Development
• Assist with Familiarization (FAM) Tour development and execution
• Event Fulfillment 
• Visitor Information Distribution
• Event Operational & Logistics Assistance 
• Event Concept and Creativity Assistance
• Requesting bids for various event services (transportation, catering, etc.)
• Soliciting partners to participate in programs and events

The internship position is offered during the Fall, Spring, and/or Summer months and is open to students and non-students alike.  Internship is unpaid, but stipend available if qualifications are met based on class credit and hours. ALL applicants must be available to work a minimum of two (2) or three (3) days out of the week, with the possibility of some evening and weekend work. View full job description.

If you possess all the requirements listed above and are interested in working with our team, please send your resume, the days, and the hours of your availability cclayton@knoxville.org