Spin         VeoRide

Knoxville Scooters

Knoxville is excited to offer a premier scooter experience to get you around town quickly when you don’t need a bike or a car. Scooters can be rented by downloading one of the apps from your device's app store and creating an account. You must be 18 years of age to ride. The app will show you where the closest scooters are to you, where you can park, and where you are allowed to ride.

 

SPIN SCOOTERS

Spin provides the Knoxville community with dockless bike and scooter-share options to get you where you need to go - whether you’re commuting to work, going to class, running errands on the weekends or exploring our city. With Spin, you’re free to roam.

Use promo code HELLOKNOX to receive $10 credit with a $5 upload. Code expires at end of the year if not redeemed. Once redeemed, code must be used within 14 days. Limited number of codes available.

Download the app

 

VEORIDE

VeoRide, is new to Knoxville but operates scooter and bike share programs in other midsized cities across the US. VeoRide offers multiple ways to get around the campus or city. Top-quality bikes, e-bikes and e-scooters specifically designed for the rigors of the road.

Download the app

 

 

Frequently Asked Questions

We want to make sure everyone is riding safely while having fun. A few things to keep in mind:

RIDE- Use bike lanes whenever possible. To find out where bike lanes are in Knoxville, check out Knoxville Bike map. Be sure to share the road and remember that not everyone rides the same way.

SAFETY- Protect yourself while riding by wearing a helmet. Use hand signals when possible and be aware of your surroundings when interacting with traffic.

BE MINDFUL- Park on wide sidewalks in the furniture zone closer to the curb or near bike racks out of the way of pedestrian traffic. Avoid blocking sidewalks, wheelchair ramps, bus stops, and landscaped areas.

How do I find a scooter?
The first thing you will want to do is to download the apps, Spin and VeoRide. When you have the app loaded with your credit card information, you will be ready to engage an electric scooter. The app will provide locations of scooters and the map where scooters are permitted.

How much are scooters to rent?
Approximately, $1.00 plus 15 cents a minute. So if you were to rent a scooter for one hour, the cost would be $10.00. The prices may vary with time and companies.

Where can scooters be ridden?
Electric scooters must be ridden in the streets. They are not allowed on sidewalks or greenways.

How far can I go on the scooter?
The scooters can be ridden on downtown streets, but not on Market Square, Cumberland Avenue, or the Henley Bridge. The app provides a map area where scooters can be ridden. If you approach the border of the area, your scooter will give you a verbal warning to turn around or change direction.

How old do I have to be to ride a scooter?
Eighteen (18) years of age.  You must have a valid identification to rent a scooter.

How fast can an electric scooter go?
Electric scooters can only travel at 15 mph. This speed can, and may, be reduced during special events.

What times are scooters available?
This will vary by vendor. This time is subject to change based on special events.

What other factors impact when electric scooters are available?
If it is raining, or there is a strong chance of rain in the forecast, electric scooters may not be available.

How many scooters are available?
Initially, 50 electric scooters will be available from each vendor. This number will change over time, based on demand.

Where should I park my scooter when I am finished?
You can park a scooter adjacent to the rental bicycle holding area, PACE, or park it where a bicycle could be safely parked. Please do not lay it across the sidewalk or road. Rather, park the scooter upright and out of the way of pedestrians and moving vehicles.

What if I have problems with my scooter?
There is a customer service number on the scooter.

How do I report a complaint about a scooter?
If you need to make a complaint about a scooter, you can use the app or call the phone number on the scooter.

Can I be fined for using my scooter inappropriately?
Yes, you may be fined for leaving your scooter in a position that impedes pedestrian, bicycle, or motor vehicle traffic or other misuse. You may also be fined and ticketed for not complying with traffic rules and regulations.

For a quick glance of where you can park scooters around Knoxville, see our complete list of Pace bike racks that allow for scooter parking below

Where are scooter hubs located?