Services & Support

Visit Knoxville is more than just a CVB and, to us, you are more than just a group. With our flexible yet consultative approach to the sales and sourcing process and customized service model for groups of 10 to 10,000+ attendees, our team looks forward to working with you to deliver a unique and memorable event!

Convention Sales

Our dedicated sales directors act as destination experts to source the appropriate venues and hotels that are the right fit for your meeting. We can also assist with:

  • Compiling comprehensive bid packets and offering competitive incentive packages
  • Planning and hosting complimentary site visits
  • Connecting you to the local knowledge economy
  • Initiating contracts with venues & hotels

Convention Services & Support

The Visit Knoxville Convention Services Team provides services for conventions, trade shows, and business events utilizing a consultative approach based on the unique needs, specific goals and attendee interests of each group. Here are a few of the many complimentary services we can offer:

  • Arranging pre-planning visits/meetings
  • Pre-promote assistance with informational materials and content for web 
  • Group welcome on Visitor Center Readerboard
  • Service provider referrals and facilitating contracts
  • Visitor Information
    • Official Visitor Guide
    • Maps - Dining Guides
    • Experience Knoxville cards
  • Marketing & Public Relations
    • Press release distribution
    • Convention Alerts to community 
    • Destination Copy and photography for print and web
    • Customizable landing page
  • Housing services managed through MeetingMax
  • Welcome gifts, VIP amenities (ideas, sourcing, customization)
  • Loaning of event equipment such as tents and radios
  • Access to network of local volunteers
  • Sourcing transportation options and assisting with logistical transportation needs
  • Special event and off-site function planning assistance

Visit Knoxville Housing System

The Visit Knoxville Housing System (powered by Meetingmax) offers an online reservation technology designed to improve the booking process for meetings and conventions utilizing multiple hotels in Knoxville. The housing system offers a flexible and easy reservation process, along with extensive reporting and tracking capabilities.

Benefits for Meeting Planners:

  • Reservation management and hotel liaison service provided by Visit Knoxville Housing
  • Customized reservation website, branded  specifically for your event, to provide to your attendees
  • Main block and sub-block capability for specific segments within your group
  • System access and real-time reporting
  • Detailed final post-event pick-up reporting, contributing to your event's overall economic impact

Benefits for Attendees:

  • 24/7 website access, allowing guests to book rooms and submit changes whenever convenient
  • Personal customer service from Visit Knoxville Housing during business hours (via phone, email, or online)
  • Hotel search panel with editable filter options (distance, amenities, rate, etc.)
  • Detailed descriptions of all hotel options
  • Map view of event location(s) and hotel options
  • Immediate email acknowledgment of submitted reservation