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Knox - Smokies Shuttle

301 South Gay Street
Knoxville, TN 37902

301 South Gay Street
Knoxville, TN 37902
(865) 523-7263

Visit Knoxville is pleased to offer Shuttle Service to and from the Smoky Mountains. This shuttle is ideal for those who want to experience a little more of this beautiful region.

Day trips departing from the Knoxville Visitors Center at 301 S. Gay Street are offered every Tuesday and Thursday.

For questions, please call 865.523.7263 or toll-free 800.737.8045

Daily Schedule:

TO SMOKY MOUNTAINS:
8:15am
Arrival & Check-In at the Knoxville Visitors Center - 301 S. Gay Street, Knoxville, TN 37902

8:30am - 8:45am
Depart the Knoxville Visitors Center

9:30am
Arrive at the Historic Old Mill in Pigeon Forge

From here, you can access a variety of destinations including:
• Dollywood/Splash Country
• Sevierville
• Tanger Five Oaks Outlets
• The Island at Pigeon Forge
• Ober Gatlinburg
• Gatlinburg Free Trolley System

4:00pm
Shuttle Pick-Up at Historic Old Mill in Pigeon Forge for return trip
4:45pm – 5:00pm
Return to the Knoxville Visitors Center

TO KNOXVILLE:
9:30 – 9:45am
Depart the Historic Old Mill in Pigeon Forge

10:30am
Arrive at the Knoxville Visitors Center - 301 S. Gay Street, Knoxville, TN 37902

From here, you can access Knoxville’s free trolley system to enjoy:
• Market Square
• Historic Gay Street
• The Old City
• World’s Fair Park, to include The Sunsphere, built for the 1982 World’s Fair
• Museums, Historic Homes
• Blueways
• Greenways
• University of Tennessee
• And more!

3:00pm
Shuttle Pick-Up at the Knoxville Visitors Center - 301 S. Gay Street, Knoxville, TN 37902 for return trip
3:45pm
Return to the Historic old Mill in Pigeon Forge

Ticket Information
Tickets are available to purchase at the Knoxville Visitors Center at 301 S. Gay Street or by calling 865.523.7263 / 800.737.8045
Cost: $40 per person / $140 per group (up to 6 people)
Tickets must be purchased no later than 4pm EST day prior to trip. Fare includes round trip shuttle to Historic Old Mill Trolley Station and one full day trolley wristband per person. Limit 6 passengers per trip.

FAQs

Parking?
You may park in the Visit Knoxville Visitors Center parking lot, be sure to obtain a permit at the front desk.

Car Seats?
Individuals must provide any necessary car seats.

ADA?
Accommodations can be handled ahead of time by calling 865.523.7263 or 800.727.8045.

Service Pets?
Service pets require identification. No other pets are allowed in shuttle.

Personal Items?
All personal items should remain with you. The Shuttle Provider is not responsible for any items left in shuttle.

Additional Charges?
If you desire to go into Gatlinburg, you can connect via the Fun Time Trolley (using the wristband you will receive with shuttle service) to the Gatlinburg Welcome Center. There, you will need to pay an additional charge of 50₵ (per person) to go to downtown Gatlinburg, where you will connect with their free trolley service.

Running Late?
The shuttle cannot be held. We will make attempts to reach you. However, if missed, return trips will be at the person's expense and coordination.

Refunds/Exchanges?
Refunds/exchanges are ONLY offered if a shuttle trip is cancelled by the Shuttle Provider (Visit Knoxville) due to inclement weather or unforeseen circumstances.