Knox - Smokies Shuttle

301 South Gay Street
Knoxville, TN 37902
(865) 523-7263

Details

About

Shuttle service has resumed with Covid-protocols. For information, please email shuttle@knoxville.org


Visit Knoxville is pleased to offer shuttle service to and from the Great Smoky Mountains. The Shuttle provides access to other transportation systems within the Great Smoky Mountains regions. It is not a guided tour. The Knox Smokies Shuttle is ideal for visitors who need transportation within this beautiful region.


TO THE SMOKIES:
Day trips from the Knoxville Visitors Center at 301 S. Gay Street are offered Monday through Thursday and depart promptly at 8:30am.



Ticket includes round trip shuttle to Historic Old Mill Trolley Station and one full-day wristband (per person) for the Fun Time Trolley system.

The Knox Smokies Shuttle arrives around 9:30am at the Historic Old Milll/Trolley Station in Pigeon Forge.

From the Historic Old Mill, you can access a variety of destinations including:



  • Dollywood/Splash Country

  • Sevierville

  • Tanger Five Oaks Outlets

  • The Island at Pigeon Forge

  • Ober Gatlinburg

  • Gatlinburg Free Trolley System


Pick-Up for the return trip to the Knoxville Visitors Center takes place at 4:30pm at Historic Old Mill in Pigeon Forge.

TO KNOXVILLE:

Day trips from the Historic Old Mill at 164 Old Mill Ave in Pigeon Forge are offered every Monday through Thursday and depart promptly at 9:30am.

The Knox Smokies Shuttle arrives around 10:30am at the Knoxville Visitors Center.

From here, you can access Knoxville’s FREE Trolleys to visit a variety of destinations including:



Pick-Up for the return trip to the Historic Old Mill in Pigeon Forge takes place at 3:30pm at the Knoxville Visitors Center.

TICKETS:
Cost: $40 per person / $140 per group (up to 6 people)
Tickets must be purchased no later than 4pm EST day prior to trip. Limit 6 passengers per trip.
Pigeon Forge tickets include round trip shuttle to Historic Old Mill Trolley Station and one full-day trolley wristband per person. Knoxville Trolleys are free for all passengers.
To purchase tickets, call 865.523.7263 or toll-free 800.727.8045.


TIMELINE:
Knoxville to Pigeon Forge: Outgoing 8:30-9:30 Returning 4:30-5:30
Pigeon Forge to Knoxville: Outgoing 9:30-10:30 Returning 3:30- 4:30


FAQS:
Parking?
In Knoxville, you may park in the Market Square Garage, just a short walk from the Visitors Center. In Pigeon Forge, you may park at the Historic Old Mill.

Car Seats?
Individuals must provide any necessary car seats.

ADA?
Accommodations can be handled ahead of time by calling 865.523.7263 or 800.727.8045.

Service Pets?
Service pets require identification. No other pets are allowed in shuttle.

Personal Items?
All personal items are the responsibility of the passenger and should remain with you. The Shuttle Provider is not responsible for any items left in shuttle. Items cannot be stored in the shuttle.

Additional Charges?
If you desire to go in to Gatlinburg, you can connect via the Fun Time Trolley (using the wristband you will receive with shuttle service) to the Gatlinburg Welcome Center. There, you will need to pay an additional charge of 50¢ (per person) to go to downtown Gatlinburg, where you will connect with their free trolley service. Knoxville Trolleys are free for all passengers.

Running Late?
The shuttle cannot be held. We will make attempts to reach you. However, if missed, return trips will be at the person’s expense and coordination.

Refunds/Exchanges?
Refunds/exchanges are ONLY offered if a shuttle trip is cancelled by the Shuttle Provider (Visit Knoxville) due to inclement weather or unforeseen circumstances.