Frequently Asked Questions
Can I buy tickets on-site?
While we encourage you to purchase festival passes online in advance, yes, you may purchase on-site. The festival box will be located at Regal Riviera and hours are as follows:
Thursday, November 9 – 4:00pm – 7:00pm
Friday, November 10 – 3:15pm – 10:00pm
Saturday, November 11 – 10:00am – 9:00pm
Sunday, November 12 – 10:00am – 8:00pm
Please note, passes and tickets cannot be refunded or exchanged , except in the case of a cancelled screening.
What's the deadline for buying a pass?
There's no deadline other than the date we sell out!
Where can I buy festival merchandise?
Festival and Knoxville merchandise will be available at Regal Riviera during box office hours listed above.
What should I do in Knoxville and where should I eat?
Check out our Knoxville Visitor Information.