Knoxville IS a nature-loving-adventure-seeking-artsy-kinda-town. At this time, we’re also a physically-separated-yet-socially-connected-life-loving community. If you’re ready and able to travel, we look forward to welcoming you… and welcoming you back.

As Knoxville and Knox County continue to monitor the impacts of the COVID-19 virus, Visit Knoxville wants to stress that the safety of our visitors (and our community) is our highest priority. The Visit Knoxville Visitors Center at 301 S. Gay Street is open and happy to take your calls and assist you as best we can: 865.523.7263.

We trust it’s not a matter of IF you decide to visit Knoxville, but WHEN. We hope knowing that Knoxville is doing our part to operate safely helps you make the most informed decisions about when and where to travel. If you’re not quite ready, we understand. Know that there are a variety of ways you can experience Knoxville from wherever you call home.

Until we can welcome you in person, stay well!









  • Wash your hands often with soap and water for 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoid shaking hands and always wash your hands after physical contact with others
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are ill
  • Stay home when you are ill
  • Practice good respiratory etiquette and cover your mouth and nose when coughing or sneezing
  • If using a tissue, immediately throw the tissue in the garbage and wash your hands
  • If you don’t have a tissue, sneeze or cough into your sleeve or arm


For Tennesseans who have questions about COVID-19:
The Tennessee Department of Health has launched a Coronavirus Public Information Line: (877) 857-2945. This line is available daily 11am-11pm (Eastern Time Zone). Call volume may be high, so callers are urged to call again if getting a busy signal.

Additionally, anyone with suspicious symptoms and concerns about their health should contact their health care provider. If you have symptoms and plan to visit a medical facility, it is recommended that you call the facility in advance so they can best prepare to treat you.


We remain in regular communication with our public health partners and national hospitality industry advocates regarding the latest updates and appropriate preparations. We have always taken critical situations seriously and managed them well and will continue to be vigilant and communicative with our national and local partners, our clients and public health experts.