Visitor Services

The Visitor Services Department focuses on the experience of visitors to Knoxville. The team’s priority is to engage the Knoxville community with the travelers and ensure the experiences of visitors are both memorable and positive.

Visitor Services staffs and oversees the operation of the Knoxville Visitors Center and often serves as the first point of contact for visitors. It's our privilege to assist travelers prior to and during their visit to create the best experience possible. Let us assist with recommendations for restaurants, family friendly outings, date nights, outdoor adventure and more. Simply call 1-800-727-8045.


Visitor Services is pleased to offer Gotta Know Knoxville

This 4-hour class/tour provides visitors the opportunity to learn more about the history of Knoxville and all we have to offer today. 

Walking and driving elements of the tour include stops at local attractions and shops.

Gotta Know Knoxville is offered from April – October.  Click here to learn more.